Terms and Conditions
Last updated: September 2026
About us
Frontr is provided by CrossBorder Corporate Law LLP, trading as Smart Relocation ("we", "us"), a UK limited liability partnership whose immigration work is carried out by lawyers regulated by the Portuguese Bar Association. By placing an order through Frontr, you agree to these terms.
Our service
Frontr helps you obtain a Portuguese NIF (tax identification number) remotely. The service includes reviewing your documents, preparing your power of attorney, and submitting your application to the Portuguese Tax and Customs Authority (Finanças) on your behalf. It does not constitute legal, tax, or investment advice beyond the scope of the NIF application itself.
Orders and payment
Applications are processed once payment is received. The current fee is €59 per applicant, shown at checkout before you pay. Payments are processed securely by Stripe.
Your responsibilities
You are responsible for providing accurate, complete, and legible documents and information. We are not responsible for delays, rejections, or costs arising from incorrect or incomplete information you supply.
Refunds
Once we have started preparing your power of attorney or submitted your application, the fee is non-refundable. If we are unable to proceed with your application before that point, we will refund your payment in full.
Processing times
NIF issuance typically takes 5-7 business days from the day we receive your signed power of attorney and complete documents. This timeframe depends on the Portuguese Tax and Customs Authority and is not guaranteed.
Limitation of liability
We provide our service with reasonable care and skill. To the extent permitted by law, we are not liable for indirect or consequential losses, or for delays caused by Finanças or other authorities outside our control.
Governing law
These terms are governed by Portuguese law, and the Portuguese courts have exclusive jurisdiction over any dispute arising from them.
Contact
Questions or complaints can be sent to contact@smartrelocationlisbon.com.
